This Privacy Policy (“Privacy Policy) applies to the websites related to ComplinaceFilings.com provided by Compliance Filings, Inc and its affiliated companies (“Compliance Filings” or “We”), including but not limited to the sites fbn.compliancefilings.com and corporate.compliancefilings.com, as well as to any software, services, and/or products offered on such website (hereafter the “Sites”).

Privacy Policy

Compliance Filings values privacy – ours and yours. To help maintain your privacy and the security of your personal information, we communicate this and all of our privacy policies to Compliance Filings employees and agents, and we internally enforce privacy safeguards.

 We’ve developed this Privacy Policy to explain how we collect, use, disclose, transfer, and store information received from you in connection with the Sites. Before disclosing information to us, please familiarize yourself with our privacy practices so you can understand how your information may be used by Compliance Filings. 

Our Collection and Use of Information:

Compliance Filings may collect information from users who access our Sites or services. We collect personal and non-personal information in order to be able complete a transaction (e.g. a purchase) or provide access (e.g. to a paid service).

A. Collection of Personal Information

Personal information (or “Personally Identifiable Information” or “PII”) is information and data that can be used to specifically identify or contact a single person. You may be asked to provide your personal information when you contact Compliance Filings for any reason. Compliance Filings may share your personal information internally. If we do, we will use it in accordance with this Privacy Policy. We may also combine personal information with other information to help us to develop or improve our products, services, content, communications, and/or advertising, or to provide improved user experiences for you. 

Personal information we collect

Examples of some types of personal information Compliance Filings may collect in connection with the Sites and how we may use it include the following: 

  • When you purchase a service from us to renew a Fictitious Business Name or to create Corporate Minutes, we may ask for details about your company including but not limited to company address, owner name(s) and address(es), your email address, your phone number, DBA names, state of incorporation, corporation number and additional minutes used for creating Corporate Minutes.

How we use your personal information

We only use your personal information in order to be able complete a transaction (e.g. a purchase) or provide access (e.g. to a paid service).

·       We use your personal information in order to be able complete a transaction (e.g. a purchase) or provide access (e.g. to a paid service).

  • Important Communications: We may use your personal information to send important communications, e.g., about your purchases of or access to software, products, or services, material changes to our terms, conditions, and policies (including this Privacy Policy), critical updates to software products, or services, or changes (including regulatory changes) that impact your use of Compliance Filings software, products, or services. Because this information is vital to your interaction with Compliance Filings, you may NOT opt out of receiving these communications if you wish to continue to use the Sites, or any software, products, or services offered in connection with the Sites.

  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Compliance Filings’s software, products, services, communications, support and/or help functions, and user interfaces.

  • If we become involved in a legal process as a result of your actions on the Sites, or in connection with any software, products, or services offered via the Sites, we may be required to disclose your PII or PIFI to a government authority, or a third party who e.g., issues a subpoena that require us to provide it. Our response(s) to any such legal process will be handled on a case-by-case basis following the advice of our attorneys 

B. Collection of Non-Personal Information

Information of a type or in a form that does not permit direct identification of or association with any specific individual is ‘non-personal information.’ Combinations of personal and non-personal information are considered personal information if the combined information can be used to identify or contact any specific individual(s). Aggregated data is considered non-personal information for the purposes of this Privacy Policy as long as it cannot be used to identify or contact any specific individual. Internet Protocol (IP) addresses and certain other identifiers may be considered personal information under various local laws; we endeavor to comply with the laws and regulations that are applicable to us.

 

How we collect and use your non-personal information

We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect non-personal information (e.g. demographic information) regarding our customers collectively including information such as age, gender, occupation, preferred language, zip code, area code, geographic location, or the time zone from which customers access the Sites, products, or services. Such non-personal information is used so that we can better understand who our customers are, and their behavior generally with regards the Sites, and to improve our software, products, services, communications, support, help, user experiences, and advertising for our customers.

  • We also may collect non-personal information regarding customer activities on the Sites or use of the Compliance Filings software, products, and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of the Sites, or our software, products, and services are of most interest or which can be improved. Non-personal support or help request data may be used to improve our software or the Sites, communications, and user interfaces, or to allow us to provide additional product or service offerings to our present or future customers.

  • We may collect non-personal information regarding the digital footprints of our customers with respect to accessing the Sites, or any related software, products, or services including mobile and non-mobile access, specific types of devices being used, unique device IDs, type of browser(s) being used, networks that our customers use, and other non-personal information. This information may be used to improve the Sites, software, products, or services including but not limited to their performance, functionality, design, or responsiveness.

 

 

C. Cookies and Other Technologies

 

To help Compliance Filings serve you better, we use technological means to better understand and adapt to user behavior. To accomplish this, the Sites, as well as our online software and services, email messages, and advertisements may use cookies or related technology such as pixel tags, clear gifs, and web beacons. These technologies help us to know which parts of the Sites people have visited and provide data to aid us in understanding the effectiveness of the software services, our advertisements, and web searches. These data are used to improve our software, products, services, communications, and advertisements. We generally consider such information collected through the use of cookies and other technologies as non-personal information and treat it accordingly.

 

We also use cookies and other technologies to remember personal information when you use the Sites, software, products, or services. These uses are intended to improve your personal experience. For example, we can provide better and more personal results if we ‘remember’ your preferred settings, your name, and such.

Compliance Filings may use cookies or other technologies in connection with certain advertising services to determine your experience with our content including whether an ad is likely to be of interest to you, whether or not you are served a particular ad, and the number of times you are served a particular ad. These technologies allow us to measure the effectiveness of our ad campaigns. You may have options for opting out of such targeted ads. You should contact your service provider or your mobile provider to inquire about how to do so. 

Compliance Filings also uses specific technologies in connection with certain communications such as emails that may be used to track actions by recipients. For example, these communications may include one or more clickable text or graphics that include URLs that link to content on the Sites. However, these URLs, may pass through a web server that tracks the click before arriving at the linked content on the Sites. The tracked data can help Compliance Filings determine the effectiveness of our communications to users and customers, or to gage interest in specific topics. If you prefer not to have your responses to such communications tracked in this manner, do not click links in the email messages. Such communications may also include pixel tags that can tell us whether e.g. an email has been opened. We may use this information to throttle the number of messages sent to users or customers, or to remove people who do not read or interact with our communications from one or more lists.

We also use cookies and other technologies to track certain behaviors of unknown visitors on our site. E.g. if you visit our site by following a link in an email from a third party or in an advertisement from such a party, we may track that behavior. In such cases, we may not have any personally identifying information about you at that time; however, if you later sign up for a product or service, or make a purchase, we may be able to associate your past behaviors on our sites with you thereafter.

Cookies and other technologies can generally be controlled on your devices. If you want to disable cookies and you should review your privacy or security settings. Please note that certain features of the Sites or related software, products, or services may not be available if you have cookies disabled on your device. We will typically try to warn you that a page or feature you are trying to reach will not function without cookies enabled. If you have your cookies on your device or browser disabled and are having difficulties, you may wish to enable them to see if the problem is resolved.

Finally, it's worth mentioning that some of these cookies are strictly necessary to the operational functioning of the platform, such as for example those related to the transactional checkout process. Some others, while improving the user experience and feature scope of the platform, are not strictly necessary to utilize our services such as, for example, certain tracking cookies.

 

Cookies we use on our Platform

·       Session Cookies. These cookies are strictly necessary for the use of the Kartra platform. Disabling them is not possible while accessing our services, as they are required to deliver the core functionalities of the system.

·       Strictly Necessary Cookies. These cookies are strictly necessary for the use of the Sites. Disabling them is not possible while accessing our services, as they are required to deliver the core functionalities of the system.

·       Performance or Functional Cookies. These cookies collect basic technical information that helps us improve the platform’s performance and reliability. For example, they assist in identifying errors, optimizing load times, and ensuring overall system stability.

 

D. Log Files

As part of standard protocols, Compliance Filings’s servers automatically gather certain information and store it in log files. This information may include date/time stamp of access, Internet Protocol (IP) address(es), device type, operating system, browser and version, language, log-in details, Internet Service Provider (ISP), referring page, exit page, and other data.

These log files are useful for a number of purposes including helping Compliance Filings to maintain security, measure relative usage, understand and analyze trends regarding users, server access, load, or server problems, more effectively and efficiently administer the Sites, as well as related software, products, services, or communications, and gather non-personal demographic information about our users. Consistent with the provisions of this Privacy Policy, Compliance Filings may use the data in its Log Files in a variety ways useful to its business or to provide better experiences for its users and customers.

E. Social Media

Compliance Filings may collect certain information from you if you interact with us via social media such as Facebook, Twitter, LinkedIn, Google+, Pinterest, Snapchat, Instagram, and other such services. For example, you may be given the option to register for webinars, take advantage of special offers, receive mailings, newsletters or the like, via your social media account. The information we receive or collect from such social media, and our ability to collect it, may depend on the social media site, its policies, and its requirements or its technology. We may collect the information you provide from these social media interactions and may use it for various purposes to improve our services or your experience, or to contact you regarding the reason you connected with us or with additional offers in the future. Of course, you have the opportunity to opt-out at any time provided we do not require a means of contacting you to fulfill your request. 

F. Children

Protecting children's privacy is important to Compliance Filings. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our website use to persons eighteen years or older. Therefore, we do not knowingly collect personal information from children under 18. If we learn that Compliance Filings has inadvertently collected or received the personal information of a child under 18 we will take steps to delete the information.

[PLEASE NOTE: You must be 18 or older to use the Sites, and to purchase the software, products, or services offered via the Sites without an adult (parent or guardian).]

DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEBSITE, NO INFORMATION OBTAINED VIA THIS WEBSITE FALLS WITHIN THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT (COPPA) AND IT IS NOT MONITORED AS DOING SO.

Notwithstanding the foregoing, if we discover or form a reasonable belief that we have received any information from a child under 18 in violation of this policy, we will delete that information. If you believe Compliance Filings has any information from a child under age 18, please contact us at the following address:

 

Disclosure to Third Parties

 Compliance Filings may share certain personal information with appropriate County Agencies only when it is necessary in order to be able complete a transaction or provide access to a paid service (e.g. a FBN Renewal).

At times Compliance Filings may make certain personal information available to strategic partners that work with us to provide software, products and services, or that help us service our customers, including but not limited to Google, Facebook and other partners & affiliates of Compliance Filings. Personal information will only be shared by Compliance Filings to provide or improve the Sites, and our software, products, services, and advertising.

A. Service Providers

To provide its various products or services, Compliance Filings works with third party providers, who may be located wherever Compliance Filings operates, or in any other location. Such companies provide services to Compliance Filings. Examples may include information processing, emailing services, server hosting, transaction processing and banking services, product/service delivery, communications, managing and enhancing customer data, providing technical support and/or customer service, and conducting customer research or satisfaction surveys. At any given time, Compliance Filings may work with one or more such provider. We will only provide personal information to these companies where required for them to provide their services, or to improve our products or services for our customers. These companies are contractually obligated to protect your information. 

B. Others

In some cases, Compliance Filings may be required by legal process to disclose your personal information. Such disclosure may be compelled by applicable law, regulation, judicial order, and/or lawful requests from local authorities. Compliance Filings may also disclose information about you if we determine, in our sole discretion, that disclosure is necessary or appropriate to ensure the safety of any individual(s), or for purposes of national security, law enforcement, or other issues of public importance.

If the Sites and/or software, products, or services, or Compliance Filings becomes the subject of a reorganization under the bankruptcy law, a merger, a sale, or other change in control, any and all personal information in Compliance Filings’ control will be transferred to the trustee, debtor in possession, successor, acquirer, or such other third party as will control Compliance Filings, the Sites, and/or software, products, or services thereafter. 

We reserve the right to disclose personal information if we reasonably believe that disclosure is necessary to protect our users, customers, or the public, prevent fraud or financial wrongdoing, or in any action to enforce our End User License Agreement, Terms and Conditions, or other policies regarding Compliance Filings.

Personal Information Protection

Compliance Filings uses commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access of personal information to our employees, contractors, and/or agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Compliance Filings and its third party providers use Secure Sockets Layer (SSL) encryption on all web pages where personal information, including financial information is transmitted.

Access to Your Personal Information

You can request access to any personal information we have for you. We will make a good faith effort to provide you with access to reasonably accessible information. You can request that we correct the data if it is inaccurate or delete your personal data. Compliance Filings will comply with such requests if they are reasonable and we will delete your data if Compliance Filings is not required to retain it by law and does not require it for legitimate business purposes. We may reserve the right to refuse deletion requests that we believe require undue time, or technical effort, or where not provided by local law. We also reserve the right to deny or delay requests where the personal information is scheduled to be deleted as part of any upcoming purge of data that is not being retained. Requests for access, correction, or deletion can be submitted to support@compliancefilings.com

Links to Third-Party Sites

The Sites, software, products, services, and communications may contain links to third-party websites, products, or services. Information collected by third parties is governed by their privacy practices, not this Privacy Policy. Please be aware when you leave the Sites and understand that you are subject to a third party’s privacy policy except when you are on the Sites, or using Compliance Filings’ related software, products, or services.

  

Changes to this Privacy Policy and Privacy Questions

If you have any questions or concerns about this Privacy Policy, please email us at support@compliancefilings.com.

This Privacy Policy is subject to change from time to time at Compliance Filings’ sole discretion. Please check this page periodically for changes. Any such changes to the Privacy Policy will be available on this page. If the policy has been changed in a material way, a notice will be posted on our website along with a link to the updated Privacy Policy. Your continued use of our site following the posting of changes to these terms will mean you accept the changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

We will also archive prior versions of this Privacy Policy and make those versions available for your review.

Notice of Compliance to California Residents

Your California Privacy Rights Under The California Online Privacy Protection Act and the California Business and Professions Code

This privacy policy identifies the categories of personally identifiable information that our company collects through our website or online services about individual consumers who use or visit Compliance Filings’ commercial websites (collectively “the Sites”) and the categories of third-party persons or entities with whom our company may share that personally identifiable information.

Compliance Filings does not maintain an online process for an individual consumer who uses or visits our commercial website or online service to review and request changes to any of his or her personally identifiable information that is collected through our website or online service.

See the section above titled "Changes To This Privacy Policy" for a description of the process by which our company notifies consumers who use or visit our commercial website or online service of material changes to our company's privacy policy for this website or online service.

The effective date of this Privacy Policy is listed at the end of this privacy policy under the heading, "Last Updated. 

For the purposes of this policy and California compliance the following definitions apply:

Depending on your activity on our website or online service, the following "personally identifiable information" may be collected, in addition to what is in prior sections of this document.

The term "personally identifiable information" means individually identifiable information about an individual consumer collected online via the Sites from an individual and maintained by us in an accessible form and may include any of the following:

  1. A first and last name;

  2. A home or other physical address, including street name and name of a city or town;

  3. An e-mail address;

  4. A telephone number;

  5. Any other identifier that permits the physical or online contacting of a specific individual; and

  6. Information concerning a user that the Sites collect online, from the user, and which is maintained in personally identifiable form, in combination with an identifier described within this Privacy Policy.

Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to support@compliancefilings.com and please include the phrase "California Privacy Request" in the subject line, the domain name of the website you are inquiring about, along with your name, address and e-mail address. We will respond to you within thirty (30) days of receiving such a request.

This Privacy Policy does not create any contractual or other legal rights in or on behalf of Compliance Filings or any other party and is not intended to create any such rights.

Questions about this Privacy Policy may be directed to us in writing at:

 

LAST UPDATED: December 1, 2024